At Nexchem Ltd we are totally committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

By purchasing from Nexchem Ltd, you automatically agree to our terms and conditions of sale. Please note, we take your privacy very seriously and do not share your information with any third parties.

We will give you the chance to refuse any marketing emails or communication from us in accordance with the Data Protection Act and will not share your details with any third parties for marketing purposes.

The typical type of information we will collect about you includes:

  • (a) Company and contact name.
  • (b) Invoice and delivery addresses.
  • (c) Phone and fax numbers.
  • (d) Email addresses.

Nexchem Ltd will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The company information which we hold will be held securely in accordance with our internal security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service.

We may also record which products you are interested in and which products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our internal security policy and may be used to:

  • (a) Process your order.
  • (b) Provide you with an up to date, efficient and reliable service.
  • (c) Open and manage your account.
  • (d) Provide a service more tailored to your individual company requirements.
  • (e) Keep you up-to-date with the latest Health and Safety Regulations.

When you place a purchase order, we may ask you for certain company information. (For example your company name, contact, phone and fax numbers, invoice and email addresses).

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions about this privacy policy please email or contact the sales office on 0116 231 1130.